I recently worked at Hampton Inn, in Madisonville, KY. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Caution Wet Floor yellow plastic signs hung from the elevators interior rails in each elevator the entire stay. Law360 (February 1, 2021, 1:35 PM EST) -- Hotel operator Aimbridge Hospitality agreed to pay $400,000 to settle a U.S. The room itself has a broken heater with unresponsive controls and display. 17702 IH 35 N, Schertz, TX 78154 Introducing Home2 Suites by Hilton® – an all-suite brand of extended stay hotels. I would have normally been asleep at... 4 hour drive to Hampton Inn & Suites Schertz Alternatively, you may use, Elara By Hilton Grand Vacations - Center Strip Questions & Answers. He states he would love to see her face if I would come to his house and tell that I moved on. Sticky dirty elevator floors, not cleaned once during my stay. Filthy lobby restrooms with torn up less than half full toilet paper roll and open broken feminine hygiene box I regret that this will more than likely be the conversation around the dinner table and water cooler. A Hampton Inn employee has been fired after calling the police on a Black family using the hotel's swimming pool in Williamston, North Carolina. I let him know that I was approximately an hour away in Amelia Island and he told me to come and he would be ready. Call Hilton Worldwide Headquarters on … It was not a good review. Thanks to each of our Team Members – this win is because of you! Old soap/paper wrapper stuck to the tub wall We are checked in and proceed to 4th floor. 4th floor corridor is as well extremely hot, enter room and it is cooler but still very hot. I informed him that I would not participate in anything of that nature. I have always had nothing but good experiences at all of the Hampton Inn/brother companies(hotels) I've stayed in. I informed him that I was not coming and that I had moved on. Call Customer Care on 1-800-HILTONS (1-800-445-8667) Visit Customer Care Contact Form. [protected]. He indicated I can come get Mrs Braxton and text several vulgar remarks. The long story short is this. The issues include: He texts me his address 11990 Beach Blvd and indicates she has his car a Dodge and want me to pick him up at his place of employment and send the address for the Hampton Inn 1515 1st Street Jacksonville FL. I hevites me to come to his house. Mr. Williams located my work number in Mrs Braxton's cell phone and took it upon himself to text around 2am. This woman ran at us which was so unacceptable and needs to be trained in how to handle situations with customers. This the first of several post that I will use file a formal complaint. Mr. Williams calls me the next day and indicates that Mrs. Braxton forget to hang the phone when they were speaking and he thought she was having sex at his house. I got a hard key and called HH. At 8 pm that night the digital key and the stay was deleted from my phone. Call Hilton Worldwide Headquarters on 703 883 1000. Guest comfort is paramount for any hotel, and temperature is a vital part of that comfort. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Hilton Worldwide Customer Service. Reader Question how to get Hilton property reply to a complaint? This Code describes a number of policies, laws and regulations applicable to Hilton Team Members around the world. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Hilton Worldwide Customer Service. What is the Hilton corporate number to file a complaint? I have never had a worst experience because of your employee Kenneth Williams. I do not see where I got credit for my paid stay on the website and each employee was rude and unhelpful. They "upgrade me" to an adjacent room, same floor, same problem. To my surprise the young white women only continued to tell your representative that she would pray for her. Enjoy all of the benefits of owning your own vacation home – with none of the hassles. I was in a relationship with Marisha Braxton and I did not know she lived with Mr. Williams. The Hilton Toronto Airport Hotel and Suites will make every reasonable effort to ensure that its ... guidance of an employee). I will complete the remaining issues regarding this incident on another post and I am currently on a plane flying back to Houston. I am an adult but I was with a group of children and the way this employee attacked us when I was obviously kids was not okay and scared the kids who had no idea why they were being yelled at since they had gone silent after being asked to. We have the top workers compensation lawyers and workers compensation attorneys Hilton, New Jersey. Mr. Williams calls me the next day and indicates that Mrs. Braxton forget to hang the phone when they were speaking and he thought she was having sex at his house. My name is Alonzo Troy Westmoreland and I am the President of MMD Technologies and I have been a Hilton Honors members for a long has I have been traveling for business for over 25 years. However, on 18 December 2019, roughly around 11pm, my family and I arrived at Hilton Fort Lauderdale Marina (1881 SE 17th Street Ft. Lauderdale FL 33316) from a Houston flight to begin our Wedding Cruise (Carnival Cruise Sunrise). Mr. Williams located my work number in Mrs Braxton's cell phone and took it upon himself to text around 2am. I regret leaving this place a 5 star review a few weeks ago. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. You have 2000 characters remaining. I recently visited Cincinnati, Ohio and stayed at The Hampton Inn (3024 Vine Street). My stay was May 31 to June 1. I was not allowed to eat, and wa... We are currently staying in this hotel and have been since Friday, 7/12, checking out tomorrow. From July 29 to August 2. Walked into room with wet floor. I was employed as a guest service manager From May 26, 2019 to 7/15/2019. Yours Truely, Disatisfied Guest. Room had not been vacuumed. Garbage piled up and overflowing in the entry recepticle. Hilton Garden Inn complaints contacts. She said that she would give me a refund, but was unsettled by the fact that I made the complaint BEFORE I spoke with her, so she informed me that I was banned from the hotel because I was an employee making a complaint. Expired elevator inspections He indicated I can come get Mrs Braxton and text several vulgar remarks. Thanks to Team Hilton, we’ve been named the #1 Best Place to Work for the second consecutive year by Great Places to Work and Fortune Magazine. I do not see any points added as a Diamond Member, only the deduction of my points for the second reservation. I spend 4 nights in Hampton Inn. All rights reserved. Use this comments board to leave complaints and reviews about Hilton Worldwide. Zero response from Hilton/Hampton. New business lines, processes We arrive at 1230 am just past midnight. I used the Hilton app to check in for my paid stay. These have been a miserable 4 hours and 300 down the drain. Hilton complaints contacts. Email Customer Care on guest.correspondence@hrcc-hilton.com. [protected]@yahoo.com Soulja Boy has reportedly been sued by his former assistant, who claims he raped her during the time she spent as his employee. You can find contact details for Hilton Worldwide above. Regards Hilton Honors Worldwide. He texts me his address 11990 Beach Blvd and indicates she has been car a Dodge and want me to pick him up at his place of employment and send the address for the Hampton Inn 1515 1st Street Jacksonville FL. Medallia Experience Cloud is a customer feedback management software platform that empowers every employee to improve the customer experience. Call Customer Care Contact Form on 1-877-STAY HGI (1-877-782-9444) Visit Customer Care Contact Form. Please view out directory to find a local business near you. This list continues. He called me several times as I was en-route to ensure I was coming. He proceeded to speak on his cell phone with Mrs. Braxton and they discussed me. Dead bugs is the cieling fixtures in the room File a guarantee Claim Form. A Hampton Inn by Hilton in Williamston, N.C., garnered scrutiny after a video surfaced of an employee accusing Black guests of trespassing in the hotel's pool on June 26, 2020. My son wakes me up at 5 drenched in sweat complaining about the temperature. Hilton Grand Vacations. Accounting Manager (Former Employee) - Hilton Atlanta Airport - January 14, 2021 Working at Hilton Atlanta Airport could be very stressful. In fact it was awful. I did not bring this to the attention of the staff because I assume the staff is the issue and aside from closing and cleaning the entire property they could not address the multiple issues. She only said pleasant things regarding me and our relationship. Broken furniture I picked Mr. Williams up and he entered my car with several white trash bags. Bathe my 2 boys then go to sleep. However this young black women whome you have representing your company was almost frightening with her aggressive verbal lashing that she gave to a young women who was passing thru the Hampton inn lot. After telling him no several times ai agreed to come to his location to clear the matter up. Thank you. Hilton Worldwide Holdings Inc., formerly Hilton Hotels Corporation, is an American multinational hospitality company that manages and franchises a broad portfolio of hotels and resorts. My son attends the Savannah College of Art and Design. Hilton Honors 5,000 & 10,000 Points Per Night Hotels (June 2019) ... Hilton has great discount program “Corporate Benefits Employee Offer” for stays outside of North America. So here is the full nature of my complaint. I typically stay in Hampton's historic district properties but due the commencement at SCAD and term ending no rooms were available for my stay. I have photos as well which are on my phone. The Sales Agent is Hilton Resorts Corporation (dba Hilton Grand Vacations) located at 6355 Metrowest Blvd. "For a hotel employee to ... She asked if he was a guest and demanded his name and room number. Email Christopher Nassetta (CEO) on christopher.nassetta@hilton.com. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We reserved... We stayed at the Hampton inn Las Vegas Airport June 28 and also June 29. more, You seem to have JavaScript disabled. Learn about our Price Match Guarantee. © 2004-2021 ComplaintsBoard.com. My name is Alonzo Troy Westmoreland and I am the President of MMD Technologies and I have been a Hilton Honors members for a long time as I have been traveling for business for over 25 years. I let him know that I approximately an hour away in Amelia Island he told me come and he would be ready. I did a great job and had a great attitude. Make your travel experience better with Hilton … This is the version of our website addressed to speakers of English in the United States. Half used shampoo in my room I called HH Diamond 5 times and they said that they combine the stays as of October 2018. None the less I made an assumption that Hilton/Hampton is held to a consistent standard. Mr. Kenneth Williams used the reputation of the Hampton Inn and the Hilton Brand name in order to get me to agree to meet him at his place of employment which was The Hampton Inn at 1515 1st Street Jacksonville, FL.