When there is an infrastructure issue on ATTs end with multicasting.... you will only be able to stream/record one live channel at a time. What speeds are you subscribed to and do you regularly see those speeds? The following videos give you some answer to all of the above. It’s not uncommon for people to experience this problem, and there’s not one easy answer that applies to everyone. (I used to be able to access the modem through the router at 192.168.100.1, but after a router software update, I am no longer able to do that. Before you start: If you've only got a picture problem on one channel, there's probably a problem with the broadcaster rather than your Sky box. Unfortunately, I can't get at the modem web page without disconnecting it from the router and connecting the modem directly to the PC. I can then scroll back to the original channel and it will be there again. This has been happening the past few weeks. It might be the cabling in your house. When you plug them back in, make sure all connections are secure. When I called Spectrum support, the technician said that my cable drop needed to be replaced. Typically we see those speeds. I haven't had the technician out yet, but for a few days now, I am randomly seeing a black screen with the words "Please Wait" in the center. Some amplifiers will only pass up to channel 57 nowadays which presents the obvious problem when there are transmitters that use channels 58, 59, and 60 like the White hawk TV transmitter in Brighton and the Dover TV transmitter. I have a DVR and one cable box and the TVs on both boxes are showing the same problem. It is not the tv or antenna problem either. We have the same situation on our TV's in our summer home in Ulster County, NY and our home in NY City. As much as 3 times in one minute. Channel 7.1-7.6 started pixelating wildly one afternoon and the channels were unwatchable for a couple of hours and then it cleared up. Join Yahoo Answers and get 100 points today. Still have questions? If you can give me a procedure, I will be happy to supply the information. "This is often a direct result of combination antennas. How is digital Tv different to analogue? Some shows are just plain frustrating to watch. Why? I'm in a similar situation with my satellite and LCD TV. Also, if you have a lot of splitters, they also cause signal strength to degrade. Does Netflix play on all my tv's with Fios boxes or just one? What in the hell is going on with this service? With some channels, I even get a "No signal" pop-up and can't watch anything. Remove the splitter and connect the that coaxial cable directly to your main house feed. If your pixelation problem is accompanied … However it maybe FIOS' fault. The only log I see in the modem is one that shows the times and dates of specific events (signal loss, reboots, etc.). i notice that some channels and shows produce heavily pixelated images, like the people would be a jumble of square colours and also have a see through outline along the edges of them, this only occurs with standard definition channels. The numbers I am getting from the set top boxes are from the pages that come up on the TV screen when you enter the box diagnostics from the "settings" menu. Thanks! They will show the signal levels on the connection. Improve Block Unwanted Callers and Block Anonymous Calls/Enhanced Block Anonymous Calls features, California Consumer Do Not Sell My Personal Information. General pixilation and freezing occurs when there is a disruption in the TV signal, or there is a weak signal altogether. Comcast can do this for you as well, but for a cost. To reduce such distortions caused by a weak signal, first make sure that the cables connecting your TV to your video sources (outdoor antenna, cable TV jack, etc.) For instance I have noticed that on my FOX HD (channel 😎 shows such as Masterchef and Hell's Kitchen look amazing but when the 10pm local news is on that is when I find that the picture can get broken-up and pixelated just like in the video I posted earlier in this thread. Some additional BBC and ITV channels appear from 800 channel number onwards, but not any of these problem channels. Will satellite receive signal w/o service. At times, the sound cuts off once a minute along with digital freeze and pixelation of the picture. It looks like you're new here. "High-definition digital is here and the high-volume use of combination antennas is unfortunate, as users suffer from pixelation, often on one channel, and in some cases it can be each channel," Ms Garden says. Sometimes though resending signals can help. 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Sure, the equipment has to be eliminated as the source of the problem which often is next to impossible eg replace the pvr, new wiring in your home, etc. Our FIOS TV has become basically unwatchable on a large number of stations - which happen to be the ones we actually watch. This question, "Fox News channel pixelated and sound problems," is about XFinity-Comcast TV channels… The problem is likely to be one of two things, which we’ll handle separately: Lack of signal, or Interference. Pixelation is the rationale of a weak sign, or interference. If you want to get involved, click one of these buttons! 1 hour straight and it pixelates within every 2-3 minutes. Complaints should be made to CBS not the cable people. There are days when I don't see the problem and other days when the picture is almost unwatchable. Try again later to see if the problem's fixed. I'll be keeping my eye out on this. If it's not your cabling, then the problem is between your house and Comcast. Hasn't stopped since the broadcast has started! ), You're probably correct about the new drop being the solution. I live in Philadelphia and can typically scan 43 channels using an amped Mohu Leaf 50, but the local ABC channel (WPVI) is very shaky. How do you think about the answers? The most likely explanation is that you’re getting interference from an outside energy source: check the streetlights near your home to see if any are failing to switch off during the day. Also, why are some of my Freeview channels pixelated? Does anyone have an update or any info? Hi there, Over the last 2-3 months, the images on all the free to air channels, especially the HD channels (and the ABC in particular), are pixelated. Anyone Receiving Fax Sound while on Voice Calls? are firmly connected. (You see the orange coax run across lawns until it is buried.). There worst are 1207 & 1215. I have to reboot the modem to get it to connect to the PC; so the signal levels are going to be read after very little uptime. The problem is worst on the local channels. I did a self-install, 1 4k DVR, 2 additional receivers. If at any time while watching your Bell MTS Fibe TV service, the picture either freezes, is pixilated or both, a simple reset may be all that is needed to repair the issue. Other times, it's choppy/pixelated. How can I fit a VHS tape into a Blue Ray player? Most cable companies deny there are issues with their feed. The internet connection seems to be pretty stable; the problems I'm seeing appear to be only with the set top boxes. These sensor elements are often called "pixels", even though they only record 1 channel (only red or green or blue) of the final color image. The older grade of cable, rated RG-5, loses signal strength too easily for high-bandwidth channels, like the HD ones. Good morning @jlh49 That type of symptom is normally connectivity related. Many have complained about this same problem in different areas of the country. This is why newer houses use a central hub with a large high quality splitter so each room gets a dedicated cable, as opposed to the older style where you'd simply install a splitter, run one end into a room, and other end would run to the next room where you'd put another splitter, and so on and so on. Pixelation is almost always a symptom of signal issues, ingress or the like. I also tried calling Comcast and asking them what to do about it but, they told me to do the things I already did that had the same result. Before I have the drop replaced, I'd like to ask if anyone has had this problem and was it resolved by changing an underground cable drop? I'm not sure how long the modem had been online for the screen shot. It's pretty much blame the customer's equipment. My regular channels don't sound as bad as yours, but they're still not that great to watch. I will probably arrange for a technician to visit in the next few weeks. That would give us a better idea if there is ingress on the line. If you try to stream/record more then one... you will get pixilation, frame freezing, stuttering from all set top boxes in your home. I even tried unplugging the cable cord from the wall and the cable box (Comcast) everthing's tightened, and I'm wondering if maybe a new cable is needed?