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Inovaware's PRISM billing and customer management solution is
specifically designed to meet the unique needs of IP-centric companies
by offering the most flexible, fully featured and high value solution
for VOIP, broadband, web hosting, IPTV, content provider, data center,
ASP, ISP and broadband wireless billing and customer management
requirements.
PRISM allows you to be proactive in your marketing initiatives.
You can create the service packages, pricing schemes and special
promotions your marketing team wants in order to maximize customer
acquisition and minimize churn. Service bundles, pricing and discounts
can be easily configured and modified in real-time to quickly respond
to new market dynamics. By defining package content and pricing plans
that meet specific customer demographics and demands, you can
stimulate customer loyalty AND drive revenue growth. Automated
collection processes ensure that balances are paid on time, whether in
real-time or on a recurring cycle. As a result, cash flow is greatly
accelerated and revenue leakages usually associated with non-automated
processes are prevented.
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PRISM empowers you to attract and retain customers by
delivering a range of alternative pricing, bundling, billing and
payment options. Business and residential customers alike have varying
needs: a customer who is an occasional user of a service might prefer
to be billed on usage rather than subscription for example. Companies
unable to keep up with these demands are at risk of losing customers
to more flexible competitors. With PRISM billing software you
can offer your subscribers the freedom to chose what best fits their
particular needs, and build a loyal customer base more open to new
service and products.
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PRISM IP billing solutions accommodates the rapidly changing
business models of online businesses. Whether it’s broadband access,
hosted applications or content-on-demand, the system’s extensible
architecture enables you to seize new opportunities, expand into
emerging markets, and generate rapid revenue growth. Many companies
who want to offer new, value-added services are stalled by inflexible
business systems that don’t allow for rapid integration or innovative
pricing models. PRISM software solves these challenges by offering the
ability to price services according to various usage metrics such as
traffic volume, QoS, timeliness of service, content type, and a
multitude of other parameters. New complex offerings can be rapidly
brought to market and priced on a combination of flat, transactional
and usage-based fees, thereby maximizing revenue generation.
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