As an integral part
of its Synchronized Billing Infrastructure (SBI), Inovaware offers
Customer Relationship Management capabilities through PRISM. PRISM is
a cost-effective, scalable CRM software specifically tailored to need
the needs of companies needing VOIP, web hosting, Broadband Wireless,
IPTV, content provider, data center, ASP, ISP, DSL and broadband
billing solutions.
The Internet business world is becoming more competitive, with new
players entering the market every day. Customers have more and better
choices at their fingertips than ever before. That makes customer
loyalty and retention one of your biggest challenges. Managing
customer relationships and marketing at a one-to-one level is
increasingly becoming critical to your long-term success. As the only
Synchronized
Business Infrastructure on the market, PRISM billing and
customer management software includes an integrated Marketing
Suite solution that enables you to leverage the data collected during
customer interactions, and apply it to your marketing efforts. The
insight you gain from your analysis allows you to proactively retain,
service, market and sell to customers based on their personal needs
and preferences.
To develop strong personal relationships with your customers, you must
learn as much as possible about customer relationship management
analyzing who they are, and work with that knowledge to maximize the
impact of your marketing offerings and increase your conversion rates.
The Marketing Suite takes full advantage of the Synchronized Business
Infrastructure concept by utilizing customer information gleaned
across the enterprise to send out tailored sales and marketing
offerings to specific touch points. You are empowered to effectively
target customers with a message that is relevant to them, and track
the results of your campaign at any time to fine-tune your message or
measure conversion rates.
Inovaware powers the Internet with mission-critical billing
software and customer relationship management solutions!
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