Medicine Industry: News and Marketplace

 

 

 
  Home News White Papers Buyers Guide  
      WiMAX News
      WiMAX Equipment
      WiMAX Billing Solutions
      VoIP over WiMAX
      WiMAX Vendors
      WiMAX Test Tools
      WiMAX Development
      WiMAX RSS Feeds
 

 

WiMAX Buyers Guide

WiMAX Hardware

WiMAX Base Station

WiMAX CPE

WiMAX Antenna

TeleMedicine Equipment

WiMAX Cooling Systems

WiMAX Chips, Chipsets,
Boards & Components

Turnkey TeleMedicine

WiMAX PtP - Point-to-Point

WiMAX PtMP - Point-to-Multipoint

WiMAX Test Equipment

WiMAX Equipment Distributors

WiMAX Towers

WiMAX Shelters and Cabinets

TeleMedicine Software

Telemedicine Billing Software

WiMAX Test Software

WiMAX Mesh Networks

WiMAX Network Monitoring

WiMAX QoS Solutions -
Quality of Service

WiMAX Provisioning
Software

TeleMedicine Monitoring Software

WiMAX Software Distributors

WiMAX Services

WiMAX Test Certification

WiMAX Installation

WiMAX Business Case

WiMAX Network Design

WiMAX Hosted Billing

WiMAX Networking

WiMAX WISPs ISPs

TeleMedicine Integrators

TeleMedicine Training

WiMAX Consulting

TeleMedicine Solutions

WiMAX Metro Area Networks (MANs)

WiMAX Campus Area
Networks

Military WiMAX Systems

WiMAX VoIP

WiMAX Backhaul

 

 

Submit your Site

Subscribe

 

 

WiMAX Account Management

 

 
WiMAX Account Management
 
 
Inovaware develops leading-edge software for VOIP, web hosting, broadband, IPTV, content provider, data center, ASP, ISP and Broadband Wireless Access billing and customer management applications. Through PRISM and its unique Synchronized Business Infrastructure approach, Inovaware can solve complex, large-scale volume billing requirements with the highest degree of functionality at the lowest possible cost.

Businesses oriented towards the Internet must be able to simultaneously cope with customer growth and competitive pressures. This strain on a company's business infrastructure can be tremendous. One way to accommodate such growth cost-effectively is by replacing manpower requirements with automated processes as much as possible. Automation of activities by PRISM such as customer signup, credit card validation, service activation and account management ensures significantly reduction in costs, improvement in accuracy and dramatic enhancement in levels of customer satisfaction.
 

With a single, easy-to-learn and easy-to-use interface, PRISM billing software streamlines the complexities of supporting multi-service offerings. Customer service representatives (CSRs) can become proficient with the system with minimal training so it may be used from day one. A 360-degree view of the customer allows CSRs to answer questions with speed and accuracy, process orders or make account adjustments in real-time. Less time is spent on service calls because CSRs have access to most accurate and up-to-date information about the customer, increasing customer satisfaction and reducing service and support costs.
 

PRISMís comprehensive real-time service management including automatic service provisioning lets customers use their services immediately after sign-up, eliminating lead times usually associated with Internet services. Companies can start generating new revenues immediately and customers can begin to use services right away, creating one seamless online experience. This is critical to make a good first impression when end-users initially sign-up, and can inspire the kind of brand loyalty companies need in order to sell higher margin services.
 

Our PRISM billing sotware doesnít limit companies to be a single service business. The plug-and-play system architecture allows them to rapidly create new service plug-ins, without changes to the core system. Backed up by solid order management and provisioning capabilities, it ensures that companies can take advantage of new revenue opportunities, and offer multi-service portfolios to keep expanding into new markets. Whether itís supporting new services, integrating newly acquired companies within the system or pushing Virtual IP (VISP) offerings, PRISM accommodates unlimited services and a multitude of business models.
 
Order & Account Management Key Features Key Benefits